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IT Team Lead

Bristol, England • £30,000 - £35,000 pa • Permanent

 IT TEAM LEAD

 

£30,000 - £35,000 Per Annum + Excellent Benefits

 

South Bristol

 

IT TEAM LEAD

 

My South-Bristol based client are looking to add an IT Team Leader to the business due to an increase in workload. You must have experience working for an MSP. Some of the technologies you would be expected to deal with include Windows Server, VMware, Hyper-V, Microsoft Exchange, Office 365 and RDS. A good base of networking knowledge and VOIP systems is highly desirable. You need to hold a full UK driving licence.

 

The Job

 

Lead, Manage & Mentor the service desk engineers.

 

Training and supporting 1st and 2nd line engineers.

 

Liaise with clients to make sure that they are happy and your team and solutions are running smoothly and are adequate for their current & future needs.

 

Manage and oversee rollout of new technologies/services across the customer base.

 

Creating, Managing & Improving both Individual & Team KPIs and Performance Metrics.

 

The Person

 

Experience of working in a MSP.

 

Experience leading a small team or mentoring junior members of staff.

 

At least 2 years' experience in IT.

 

MS Office 365 migration experience.

 

Good understanding of general server, storage and networking technologies.

 

Good communication skills Good documentation skills.

 

Customer focussed.

 

Able to work well as part of a team and individually.

 

Maintain awareness of new and emerging technologies

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At Amber Resourcing we're committed to go fully green, our Amber Goes Green initiative is being driven by a dedicated project lead within the business. This involves a range of initiatives, from 'Meat-free' Mondays, to Ecosia web searches, from lunch club selection and waste management to plant life and people power across the business.

Company Information

Amber Resourcing Limited is a Limited Company in England and Wales. Registered Company Number 12177752. Registered Address First Floor, Clifton Down House, 54a Whiteladies Road, Bristol, England, BS8 2NH

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