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Service Desk Agent (1st Line)

Chorley, England • £22000 - £24000 per annum + Excellent Benefits • Permanent

SERVICE DESK ANALYST - 1st LINE

£22,000 - £24,000 Per Annum + Excellent Benefits

SERVICE DESK ANALYST - 1st LINE

Amber Resourcing are looking for a talented Service Desk Agent (1st Line) to join an expanding and fast-paced IT MSP. Working from a modern, open plan office; expect an exciting and varied role delivering day to day customer service and support for their wide client base. The client offers strong progression opportunities for the candidate willing to go the extra mile.

Joining as a 1st Line team member you will be involved in driving the customer experience, playing a vital role ensuring the delivery of great customer service.

You will provide fast and intelligent telephone triage and call prioritisation, accurately directing calls to the appropriate team. You will follow defined service procedures and processes to action various client requests.

Apply for this Role:

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Bristol HQ:
0117 457 9038
Floor 6, 31 Great George Street.

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0161 359 8397
Neo, Charlotte Street, Manchester, M1 4ET

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Sustainability Pledge

At Amber Resourcing we're committed to go fully green, our Amber Goes Green initiative is being driven by a dedicated project lead within the business. This involves a range of initiatives, from 'Meat-free' Mondays, to Ecosia web searches, from lunch club selection and waste management to plant life and people power across the business.

Company Information

Amber Resourcing Limited is a Limited Company in England and Wales. Registered Company Number 12177752. Registered Address First Floor, Clifton Down House, 54a Whiteladies Road, Bristol, England, BS8 2NH

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